PC or Mac - we've got you covered!

We provide a complete desktop support and management solution for every computer in your organization.  We use the best tools and proactive service processes to ensure that your computers - whether they be PC's or Mac's - are functioning properly and protected from threats.

But sometimes that's not enough.  When  your employees need more help, our industry-leading service team is available to them around the clock, ensuring that they get immediate response to stay productive.  We deliver everything that is required to meet your requests utilizing remote or telephone support without costly in-house IT personnel or call center infrastructure investments.

We function as an IT team for your organization by providing infrastructure support and hence providing a single point of contact for users of your organization. Our continued focus on the desktop, servers, and networking environment demonstrates the commitment we have to be an integral part of your strategies.

Our wide range of Small Business Help Desk services include:

  System Administration
  Remote Support
  Remote Control
  Asset Discovery and Management
  Remote Data Backup and Restore
  Patch Management
  Virus & Spyware Removal
  Server Maintenance
  Performance monitoring of servers
  Security Implementation

Enabling the remote workforce by giving them access to the internal company systems, while away from the office, is useful or (more often) critical to an organization’s operation. The employee who can gain access to his/her information, applications and data (while remote) will be more productive.

SolveIT has the experience to deliver mobility solutions which are secure, reliable, resilient and cost-effective for the small business owner.

We specialize in:-

Remote Access/VPN - Providing secure and reliable access to your internal systems and service.
VOIP - Voice over IP allows your organization to communicate effectively from anywhere in the world while also slashing communication costs.
E-mail solutions - keeping your staff connected to their e-mail via PDA's, Smart Phones, laptops and e-mail clients.

At SolveIT Bahamas, we understand the dynamic challenges that face today’s industries. We offer a full line of competitive business solutions and products that increase productivity and provide a low total cost of ownership. In addition, we’re focused on providing clients with customized solutions and services that meet their specific needs and requirements to optimize, reduce and control costs, and to maximize revenue.

Office automation has made considerable strides over the years.   Bringing new technologies and methodologies online to assist businesses is what we do.  It involves more than simply adding a few computers and software packages.  Finding the right software packages and have them integrate seamlessly into an environment is how Office Automation assists businesses to be profitable and productive.

Benefits

  Elimination of Human Error
  Dramatic Increases in Transaction Speeds .
  Consistent, Repeatable Performance of your Business Processes
  Enables your company to build tasks that automate a wide variety of network and computing operations.
  Furthers the relationship between IT and the business environment. The result is an enterprise that runs efficiently, reliably and in control.

The modern office offers many common tools that make getting work done easier. Basic tools such as word processors, email clients, spreadsheets and web browsers are used every day to get work done.  Is your company making the best of these tools, and are these tools working together as much as you need them to? We can help you to make sure that your office runs as efficiently as possible.

SolveIT Bahamas' Remote Support represents a revolutionary new PC support model for Home Users, Home Professionals, Telecommuters and Small to Medium-Sized Businesses. Our service is safe, secure, efficient and firewall friendly requiring no port mapping or need to modify your network infrastructure. This service is 100% client permission based.

Online support is the latest in computer repair technology.  The beauty of this service is that you do not have to take your machine to a physical shop. No unplugging, lifting or disturbing your set up. Many problems can be fixed in this fashion. Now you will be able to sit back in your chair while we do the work, visible right on your screen.

We are ready to take the hassle out of your technology woes. We have the know-how and skills to get your PC running the way it was intended. Then you can enable/disable remote access with a click of the mouse.

Advantage over in store and door to door computer services:

  Fast response
  No need to disassemble your PC system, and later reassemble it
  No need to carry your system in and return to pick it up
  Computer service by highly experienced and certified engineers

As long as you have a working connection to the Internet, we can provide on-site support, in real-time, without ever coming to your home or office no matter where you are in the world!